1300 7th St
Room 303
Wichita Falls, TX 76301
940-761-7414
940-761-8879
Link: Utility Collections Division Information
All customer service, including new customers, billing questions, meter lids missing, new service line connections
The Utility Collection Division also handles turning on/off water utility orders, the reading of water meters, establishing new service, billing for water, sewer and refuse, collection of payments and arranging for a field inspection