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1. What is there to do in Wichita Falls?

Plenty. Not a week or weekend goes by when something exciting isn't happening in the City. Wichita Falls is home to museums, concerts, live theater, the symphony, festivals, fairs, sporting events, parks, a 14 mile trail system, nightlife, shopping, movies, auto racing, fishing, hunting, boating and more. You can check several websites for events and activities by going to the City Calendar on this website at /CurrentEvents.asp, the Multi Purpose Event Center website at http://www.wfmpec.com/ and the Convention Visitor's Bureau at http://www.wichitafalls.org/. If you have an event that you would like posted you can contact the Public Information Office at 940-761-7401 or by email at info@wichitafallstx.gov.

2. How do I sign up for city services?

To establish a new water account customers are asked to come to the Utility Collections Office in Municipal Auditorium, located at 1300 Seventh Street, (940) 761-7414, and make a deposit. Identification is required on new deposits to protect customers from someone else establishing an account in his/her name. Please go to the Utility Billing and Collection Division page on this site, by clicking on City Services then Utility Services, for complete details. New customers needing city trash pickup will need to consult the trash pickup schedule on this site by clicking on City Services then Refuse Collection and Disposal or calling (940) 761-7977 and proceed accordingly.

3. When can I water my lawn?

Under a Stage 3 Drought Emergency you can only water your lawn on your designated day (please use the link provided to access the Water Rationing Zone Map and Stage 3 Water Restrictions). Automatic sprinkler systems can only be used from midnight to 5:am. Hose end sprinklers can only be used from 8:pm to midnight. Violators will be ticketed. Hand watering can be done at any time. Keep in mind, under Stage 3, there is a surcharge applied to anyone who uses over ten units of water per month. Monitor your water bill and reduce your water use or the extra charge will be applied. If you use an irrigation meter the surcharge begins at zero. Call the Water Hotline for questions, 761-7477. Complete details...

4. How do I purchase tickets for events at MPEC or Municipal Auditorium?

Tickets may be purchased for events held at the Multi-Purpose Events Center by calling (940) 716-5555, some tickets can be purchased on-line at www.tickets.com or you can purchase them in person at the ticket office at the Kay Yeager coliseum located 1000 5th Street.

5. Can I speak with the City Council?

Yes, in several ways. The Council meets the first and third Tuesday of each month at 8:30 am. You may attend these meetings and sign up to speak before the Council. You may also phone or e-mail your Council Representative

6. How do I find the City trail system?

The City of Wichita Falls Parks and Recreation Department has created a 10 mile long trail system that winds through various areas of the city. The trails are a wonderfully popular attraction used for a myriad of recreation activities including: biking, jogging, roller blading and walking. You can obtain a map of the trail system by going to the Parks and Recreation map section on this web site.

7. Is the burn ban still in effect?

The city of Wichita Falls prohibits all outdoor burning inside the city limits. A county burn ban is enacted by the Wichita County Commissioners Court when deemed necessary. For information on the county burn ban, please contact the Wichita County Judge's office at 766-8101.

8. Does the city recycle?

The City of Wichita Falls Sanitation Department recycles paper products and glass with the assistance of area citizens. There are drop off locations at all City fire stations, the City Transfer Station and United Supermarkets. The City also offers weekly yard waste disposal. Grass clippings, tree limbs, leaves and other yard material is picked up by the Sanitation Department and used to produce some of the finest compost in the state. For more information on these programs please go to the Sanitation pages of this web site. More...

9. How do I get on the City Council agenda?

The Wichita Falls City Council meets the first and third Tuesday of each month at 8:30 a.m. at City Hall, 1300 7th Street. If you wish to speak to the Council please arrive at least fifteen minutes before the start of the meeting to sign up on public comment list. You may also download a Council Comment Card shown under Government-Mayor & City Council and mail it or bring it in to the City Clerk or City Manager's office. This is not necessary if you wish to speak on an item already on the agenda. [Council Comment Card]

10. What is the population of Wichita Falls?

According to the City of Wichita Falls Planning Department Growth Trends Study, backed by the Board of Commerce and Industry, the population of Wichita Falls is approximately 107,635, year end 2005.

11. Are there any restrictions to hand watering?

The only restriction is that the hose or other watering device must have a shut off valve or attachment.

12. When can I water my lawn using a sprinkler?

You may water your lawn using either an automatic or a manual sprinkler system only during the hours from 6:00 PM to 11:00 AM. No sprinklers may be used from 11:00 AM through 6:00 PM.

13. Do I need a permit for a garage sale?

No, there is no permit required for garage sales but you can only hold one for only 3 consecutive days and no more than 4 times per year.

14. Who do I call about dilapidated structures or overgrown lawns?

Code enforcement is responsible for both of those items as well as many other important enforcement duties. You can contact them by phone at (940) 761-8841 or make your report using the City’s citizen response module called Access City Hall. This is a free service for all citizens and is an excellent way to report problems, offer suggestions, request information or pass along a compliment. [Click here for Access City Hall]

15. How do I report a faulty streetlight, pothole or damaged street sign?

The City has a citizen response module called Access City Hall. This is a free service for all citizens and is an excellent way to report problems, offer suggestions, request information or pass along a compliment. You may also contact the department directly that you feel may be most responsible for the item you are reporting by going to their page on this site and using the contact information for their office. [Click here for Access City Hall]

16. How do I find out if a contractor is licensed or bonded?

The Building Inspector's office can answer your questions concerning this issue. Please contact them at (940) 761-7459.

17. Who do I talk to concerning city owned property?

Property Management can answer your questions concerning city owned property. Please contact them at (940)761-8881

18. What do I do if I have a dispute with my landlord?

This is a legal matter between tenant and landlord. The City cannot provide legal assistance regarding this or any other personal legal matter. You can contact the Texas State Bar Association for a pamphlet on Texas law and tenant's rights. 1-800-204-2222, ext. 2610. If you are under a certain income level, you may qualify for legal assistance through Legal Aid of Northwest Texas, 723-5542. [State Attorney General-Landlord Tenant Statutes]

19. How do I register my children for school?

The City of Wichita Falls is very proud of the tremendous schools in our community; however, the City does not oversee the function of the Wichita Falls Independent School District or any other public or private educational institutions. The WFISD is a state agency. You may contact them by calling (940) 235-1000 or going to www.wfisd.net

20. What do I do if I have a problem with my child's school?

The City of Wichita Falls is very proud of the tremendous schools in our community; however, the City does not oversee the function of the Wichita Falls Independent School District or any other public or private educational institutions. The WFISD is a state agency. You may contact them by calling (940) 235-1000 or going to www.wfisd.net

21. Where can I get my child immunized?

The Wichita Falls/Wichita County Health District can assist you with your child’s immunization needs by calling (940) 761-7841.

22. Where do I go to get a marrige license?

You can purchase a marriage license, cash only, from the Wichita County Clerk's Office, (940) 766-8175.

23. How do I request access to City of Wichita Falls records?

To request information from this governmental body, please contact:
By Mail: Barry Levy, Office of Public Information, P.O. Box 1431, Wichita Falls, Texas 76307
By e-mail to : barry.levy@wichitafallstx.gov
By fax to: 761-7486
In person at: Office of Public Information, Memorial Auditorium building, 1300 7th Street, Suite 109, Wichita Falls Texas. To download the Public Information Act, click Here...