Services

Route Deviation
Falls Ride operates a route deviation system available to qualifying disabled passengers who, because of their disability, may not be able to get to a regular route bus stop. Under this system, buses will deviate for a distance of up to 1/4 mile from the regular route to pick-up or drop-off qualifying passengers. This is a "curb to curb" service.

Reservations must be made 24 hours in advance. Service is available Monday through Friday from 5:30am till 7:30pm, and Saturday from 10:30am till 5:30pm.

For more information, or to request a pick-up/drop-off, please call 761-7433, Monday through Friday, from 8:00am - 11:00am and from 12:00pm - 4:30pm, and speak with our scheduling agent.

How to Ride
Buses pick up passengers only at designated stops that can be identified by bus stop signs. Arrive at your pick up point at least 5 minutes before the scheduled departure time. Signal the driver by waving your arm.

When the bus approaches, look at the route color and name located above the windshield to make sure you are boarding the correct bus. If you're not sure, ask the driver. Have your fare or pass ready to deposit. When the bus comes to a complete stop, wait for passengers to exit before boarding the bus. Place your money into the fare box or hand your pass/transfer to the driver for verification before taking a seat. Drivers are not allowed to handle fares or make change.

Ask the driver for a transfer if your trip requires you to ride a second bus. The transfer is good for one hour from the time it is issued. Give the transfer to the driver of the second bus you board. When the bus is approximately one block away from your stop, push the signal strip located beside the window, or verbally inform the driver. Remain seated until the bus comes to a complete stop and then exit through the door.

Be sure you have all your belongings with you. It is recommended you wait on the curb until the bus has pulled away before attempting to cross the street. Never cross in front of or behind a standing bus.


No Holiday Service
Falls Ride does not operate on the following holidays:
  • NEW YEARS DAY
  • MEMORIAL DAY
  • 4TH OF JULY
  • LABOR DAY
  • THANKSGIVING
  • CHRISTMAS
*Falls Ride reserves the right to cease operation if driving conditions become too hazardous as a result of weather.

The Grocery Cart
Falls Ride offers a subscription service to the public that allows passengers to be picked up at their residence and dropped off at a grocery store, to buy groceries. The bus waits until all passengers have had time to make their purchases, and then loads everyone up for the return trip to their residences.

This service is offered on a first come, first serve basis, and reservations must be made in advance for the day the passenger wishes to travel. The cost of this service is $2.00 for the round trip. The trips are scheduled for Tuesday, Wednesday, and Thursday of each week, and the bus begins picking up passengers at 9:00am. To make a reservation for a grocery cart run, please call 761-7433 and speak with our scheduling agent. For more information on our Grocery Cart Program, please click here.