Mission Statement

Mission Statement

- The mission of the City of Wichita Falls is to improve the life of its citizens by delivering quality public services in a cost effective and courteous manner.

Vision Statement

- Wichita Falls provides a safe, family-oriented community that encourages unlimited opportunities and civic pride.

Values Statement

- The Employees and Elected Officials practice these values:

  • Dedication – We illustrate our commitment through the services we provide, and conduct our work in a manner that makes our citizens proud.
  • Integrity – We adhere to high moral principles, and are mindful of the public’s trust in our work.
  • Citizen and Customer Satisfaction – We strive to meet our citizens and customers’ needs in a professional and friendly manner.
  • Excellence – We will provide an outstanding work product.
  • Fiscal Responsibility – We recognize the importance of being stewards of public resources.
  • Cooperation – We strive for common goals, and make every effort to incorporate others in our decision-making.